Tuesday, June 27th, 2017

Policies


Computer Use Library & Information Literacy Orientations Gifts & Donations
Lost/Damaged Materials Americans with Disabilities Act Collection Development
Circulation of Library Materials InterLibrary Loan Reconsideration of Materials
eReaders    UAHT ID Cards eReader Device Policies

COMPUTER USE

  • All patrons are required to sign in with their UAHT/UAMS ID or Arkansas driver’s license before they use a computer in the lab [LB107] or in the library.
  • Computers in the library and library lab may be used only for the software loaded by library or Department of Computer Services staff.
  • No user may load software or files, nor may files be downloaded, on any computer without the express approval of the Library Director or the Director of Computer Services.
  • All use of library computers for Internet searching will be governed by Department of Computer Services policies.
  • Concerns with Internet access which may apply specifically to access at library computers in the public area may include: views of images or words which some patrons may find objectionable, and printouts of extraordinary length from the Internet. The library’s policy on patron objections to images or words is to remind all patrons that this is a college-level library, and that we do not censor materials with educational value. Patrons who send Internet pages to the printer must use courtesy and consideration in doing so. Extraordinarily long printouts tie up the printer delaying access to printouts for other library users.
  • For off-campus access to library subscription databases accessible through the Internet, please see library staff for off-site login information.
  • Library staff may access any available computers in order to assist library patrons with informational transactions.

INTERLIBRARY LOAN POLICY

  • Interlibrary loan (ILL) is a service provided to obtain materials which are not available in UAHT Library. Materials necessary for study and research are borrowed or acquired from other libraries. The conditions of this service are set by the National Interlibrary Loan Code, 1993 (adopted by the American Library Association).Anyone connected with UAHT including local community and off-site distance education students may use ILL. Books can be borrowed and photocopies of non-circulating materials – primarily periodical articles – can be requested in accordance with copyright regulations. The following types of materials are not normally lent by UAHT Library:
    • books that are currently in use by another library patron;
    • reference books;
    • rare or valuable materials such as manuscripts;
    • whole issues of periodicals or newspapers (photocopies of articles are available);
    • audio-visual materials;
    • dissertations;
    • and bulky or fragile items.
  • Lending: Within the parameters of the above agreements, member libraries have options
    concerning: choice of materials to be lent, period of the loan, renewal period, and others. Loaning library limitations which may apply include, but are not limited to:

    • Reference materials, audio-visual materials, and periodicals are not loaned.
    • Loans through interlibrary loan are ordinarily for the same time period as regular circulation to patrons in the library (21 days) but the lending institution has the right to request a different loan term.
    • Interlibrary loan requests will be limited if due dates overlap holidays or other school closing dates.
  • Borrowing: University of Arkansas Hope-Texarkana Library extends borrowing
    privileges through interlibrary loan to patrons through the definitions of users established under the Library’s Circulation Policy.

    • Patron ILL responsibilities: Any fines or fees incurred through materials overdue, damaged or lost will be the responsibility of the patron. Patrons are also responsible for returning materials borrowed for them through ILL on or before the due date, or requesting renewal of materials prior to their due date. Patrons with overdue interlibrary materials may not make further interlibrary loan requests until such materials are returned and all fees are paid.
    • Copyright Considerations: Patrons ordering materials through interlibrary loan are responsible for the use of these materials while in their possession. Violation of copyright of interlibrary materials is not the responsibility of UAHT Library.
    • Fees for lost or damaged Interlibrary Loan materials: Patrons for whom materials have been borrowed through ILL are responsible for those materials while in their possession. Any fees or fines connected to ILL materials must be paid by the patron and will be assessed at UAHT prices as itemized above or at a higher fee as billed by the loaning institution.

AMERICANS WITH DISABILITIES ACT

  • The UAHT Library staff will act in accordance with all points listed in the American Library Association’s statement on compliance with ADA standards and guidelines, as relates to issues of access, collections, selection, and requests for reconsideration of materials. The Library Complex facility is governed by ADA rules and regulations as specified in UAHT campus policy. Library employment policies are governed by ADA rules and regulations as specified in UAHT campus policy.

FEES for DAMAGED/LOST MATERIALS

  • Library patrons borrowing materials from the UAHT Library assume responsibility for the intact return of each piece borrowed. (See CIRCULATION POLICY.) Any materials which are returned to the library so significantly damaged as to be unusable by subsequent patrons, in the judgment of the Library Director, or which are lost, must be replaced. The Library Director will attempt to replace the item at the lowest reasonable cost for items in condition comparable to that in which they were checked out. On occasion it may be necessary to replace a used item with a new version, in which case costs will be kept as reasonable as possible for the borrower who must incur replacement costs. Items which are a part of multi-volume sets will be handled on an individual basis and a reasonable agreement will be established between Library Director and Borrower. Selected items (outlined below) will incur a flat replacement fee:
PERIODICALS
Magazines, journals $5.00per issue
Newspapers Due to the limited backfile maintained by the library there will be no fines assessed on lost or damaged newspapers.
BOOKS
Paperback Lowest possible replacement cost.
Hardback Lowest possible replacement cost.
AUDIO/VISUAL MATERIALS
Audio Tapes Lowest possible replacement cost.
Video Tapes Lowest possible replacement cost.
CDs Lowest possible replacement cost.
DVDs Lowest possible replacement cost.
  • Every attempt is made by the Library to keep replacement costs as low as possible. In the case of lost materials which patrons find subsequent to payment of fees; fees will be refunded as long as the replacement has not yet been ordered by the library. Once the replacement had been ordered and all fees received; the originally damaged or ‘lost’ item belongs to the patron.
  • In the case of lost materials which patrons find subsequent to payment of fees; fees will be refunded as long as the replacement has not yet been ordered by the library. Once the replacement had been ordered and all fees received; the originally damaged or ‘lost’ item belongs to the patron.
  • Fees for lost or damaged Interlibrary Loan materials: Patrons for whom materials have been borrowed through ILL are responsible for those materials while in their possession. Any fees or fines connected to ILL materials must be paid by the patron and will be assessed at UAHT prices as itemized above or at a higher fee as billed by the loaning institution.
  • Non-payment of fees for lost or damaged library materials will result in semester grades and/or transcripts not being released until fees are paid.

GIFTS AND DONATIONS

  • UAHT Library encourages gifts and donations of useful library materials if they are accompanied by:
    • a printed list that provides complete bibliographic information for every item in the donation and
    • an e-file of the list is sent to Marielle McFarland.
  • Guidelines for the evaluation of gifts are the same as those for selecting purchased materials (see: Selection of Materials.) No materials are accepted on indefinite loan and the Library will be less willing to accept gifts or donations which bear conditions concerning location or disposals. Materials which may be unsuitable for the Library collection include, but are not limited to:
    • Older editions of titles already owned by the Library.
    • Consumable materials, including workbooks, laboratory manuals and standardized tests.
    • Outdated titles.
    • Marked or worn materials.
    • Broken or defective runs of periodicals, unless the acquisition would complete an existing run.
  • Library personnel will not issue appraisals of gift materials for tax or any other purposes. If there is any question about accepting a gift, the final determination rests with the Library Director. The Library reserves the right to refuse materials and/or dispose of any items after acceptance which do not meet its needs or requirements.
  • Donations of money for the purchase of materials are gladly accepted. Persons donating funds will often request that materials on specific disciplines or subjects be purchased. To the extent possible, within the established policies on selection and collection development; the Library Director will be glad to accede to these requests. In the event that a letter of appreciation is to be sent for a memorial donation the Library Director will be glad to provide same.

COLLECTION DEVELOPMENT

The primary purpose of the acquisitions process is to support and enhance academic instruction. To this end the Library allocates its budget in such a way that it is in a position to:

  • buy expensive general reference works such as encyclopedias, dictionaries, etc.
  • purchase general and reference serials; purchase multi-disciplinary works;
  • purchase back-runs of serials;
  • support the development of new courses; respond to requests from faculty for unusually expensive items; duplicate high use materials;
  • complement the selections by divisions; develop the total collection;
  • purchase electronic hardware and software;
  • provide a recreational and general interest collection;
  • contribute towards the costs of document delivery.
  • Serials budgets are subsumed within the Library’s budget allocation and are a commitment on available funds. Divisions may increase their subscriptions to serials in designated disciplines, but in so doing they may reduce the amount of money available for books and other library materials. The Library Collections Policy seeks to ensure equitable materials purchasing for all College Divisions and the Library actively seeks and encourages faculty and division input in materials selection.

Selection Principles

  • Recommendations for purchase can be made by any member of the College population. Final approval to purchase and to determine expenditure rests with UAHT’s Library Director and or supervisor of the requesting party.
  • The Library Director is available to discuss problems in meeting stipulations for subject area requests.
  • Students are welcome and encouraged to suggest, in consultation with the Library Director or the Library Technical Assistants, the purchase of items that would enhance the Library’s collection.

Major criteria for acquisitions include:

  • High quality of scholarship, content format and literary merit.
  • Permanent value.
  • Currency and timeliness of information
  • Appropriateness of materials for support of academic programs.
  • Representation of various sides of an issue.
  • Value as classic or outstanding work in a field.

Additional criteria for books:

  • Positive reviews of the work in one or more sources important to the field.
  • Reputation and credibility of author or publisher in the subject area.
  • Fiction is selected with an emphasis on its use in the formal study of literature or its impact on social and political thought, philosophical ideas, and multicultural values.
  • Hardcover editions are preferred over paperbacks.
  • Textbooks adopted for classroom use should not be purchased unless they are classics in the field. This criterion does not exclude (nor include) other monographs selected by instructors for classroom assignments.
  • In general, the library does not acquire multiple copies of materials. Multiple copies of faculty requests or receipt of donations of popular titles may be added.

Additional criteria for serials:

  • Because of limited library funds, selection of serials must be conducted especially carefully. If a new serial is ordered, the intention is to retain it as a permanent part of the collection in as complete a run as possible.
  • Journals of an academic nature that support the curriculum are preferred over popular or general magazines.
  • Journals which do not support a specific element of the curriculum may be purchased if they
    contribute to the general liberal education of students by presenting an informed discussion of
    public affairs, economic, social or political events, scientific or technical knowledge,
    literature, criticism or the arts.

Additional criteria for electronic and non-print materials:

  • Compatibility: software must be compatible with hardware owned by the library.
  • Machine readable information resources are selected to provide appropriate additional, or alternative methods of investigating data sources and accessing information not readily available in the regular collection.
  • Microforms and other non-print materials are selected for their permanent value and usefulness, as well as for their successfully qualifying to meet equipment, storage and cost considerations.
  • There should be adequate training and support for staff and users.

Gifts and Donations: See Gifts and Donation

Collection maintenance and evaluation: Of the several processes in the creation of a library collection, choice of items, acquisition and cataloguing, the collection development policy proper addresses only the first, i.e. whether or not the item is a suitable one to be added to the collection. Suitability means “of value in furthering the Library’s mission”. It does not normally concern itself with budgetary questions. The following considerations should apply:

  1. relevance to the subject profile of the College or content profile of Division programs;
  2. redundancy of content (does it duplicate information already available?);
  3. is it in a language and at a reading level appropriate for its target audience;
  4. if it is non-print does the hardware exist to utilize it;
  5. are multiple copies justified;
  6. can the same or better result be achieved by a more suitable alternative (such as a CD-ROM or online version);
  7. what indexing tools exist to access it;
  8. if it exists in a non-print version, whether it can be networked for use by both on and off-campus students via the Internet;
  9. is it relatively easily and economically obtainable by document delivery; is it available through cooperative purchase.

The faculty is encouraged to assess materials in their subject areas and to make recommendations for withdrawals from the collection. To maintain a collection of optimum usefulness, UAHT Library staff will engage in a continual evaluation of books and periodicals and other materials in the collection.

Withdrawals: Withdrawals or weeding is an ongoing process. The same criteria apply to withdrawals as apply to the selection of new materials. It is the responsibility of UAHT Library staff, in cooperation with the faculty, to withdraw materials which are inappropriate or damaged. The final disposal of all materials shall be approved by the Director. Items not usually discarded are those which have research value, are out-of-print, cover local history, or add balance to the collection. The decision to withdraw materials is based on the following criteria:

  • Superseded editions; unless previous edition is still of value.
  • Worn, mutilated, or badly marked items.
  • Duplicate copies of seldom-used items.
  • Materials which are outdated or inaccurate.
  • Number of copies in the collection
  • Existence of availability of indexes (esp. for periodicals and newspapers).
  • Cost of continuing subscription/standing order.
  • Changes in curriculum or user population.
  • Circulation record of an item, including last date of circulation.
  • Ephemera.

Reference books or other reference materials replaced by newer editions, more complete versions, or more authoritative titles will be discarded or added to the Circulating collection if of sufficient value.

Resources that are missing, lost, or withdrawn because of wear are not automatically
replaced. Materials which are known to be lost are replaced based on the following criteria:

  1. Importance of the item to the collection, historically, or to balance the collection.
  2. Demand for the material.
  3. Availability of materials on the subject through other sources such as electronic databases.
  4. Number of duplicate copies, if any, available.
  5. Availability of specific title.
  6. Title is in one of the areas of specialization in the library’s collection.

A search for missing materials is conducted for up to one year. Materials not found during that time period are declared lost and replacement is based on the above criteria. If there is high demand for a missing item, a second copy will be ordered immediately while the search is continued.

Intellectual Freedom: UAHT Library supports the concept of intellectual freedom and is firmly committed to freedom of inquiry in all areas of knowledge. In recognition of its responsibility to the college community to uphold this concept, the library subscribes to the principles of intellectual freedom as expressed by the American Library Association “Library Bill of Rights” and American Library Association “Right to Read”.

In accordance with the principle of unrestricted access as set forth in the “Library Bill of Rights”, no materials shall be excluded from the library’s collection because of race, nationality, or the social, political, or religious views of the authors; nor shall materials be proscribed or removed because of partisan or doctrinal disapproval. UAHT Library collections attempt to represent all viewpoints of an issue without taking a stand on any perspective. The Library strives to provide a broad range of opinions and viewpoints, but it is not always possible to achieve a complete balance because of limited appropriate materials representing a particular issue or
because of limited resources.

UAHT Library welcomes differing opinions in the debate of ideas and ideologies. Any member of the college community may raise an objection to the presence or absence of library material. All complaints will be referred immediately to the Library Director who will try to resolve the issue informally. If the issue cannot be resolved to the satisfaction of the complainant, he/she will fill out a “Request for Reconsideration” form. A written response to the complainant will be issued in a reasonable amount of time.

Copyright: UAHT Library supports the law of the United States (Title 17, United States Code) which governs the making of photocopies or other reproductions of copyrighted materials. Under certain conditions specified in the law, libraries and archives are authorized to furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy or reproduction is not to be “used for any purpose other than private study, scholarship, or research.” If a user makes a request for, or later uses, a photocopy or reproduction for purposes in excess of “fair use,” that user may be liable for copyright infringement. See also,
“Copyright Statement”, UAHT Library Policies and Procedures.

CIRCULATION of LIBRARY MATERIALS

Definition of patron categories: Library users are defined as those who require access to information sources, held in the library, in order to fulfill requirements for classes held at UAHT, or in order to enhance learning, attitudes, or life skills in preparation for classes held at UAHT. This group includes faculty, students, and staff/administrators of University of Arkansas Hope-Texarkana. Other Library users may include students and faculty involved in courses taught on the UAHT campus, but originating from another institution (distance learning courses), members of the UAHT service area community, and persons referred from other UA System institutions through the UA System Libraries Reciprocal Borrowing Agreement. All users may apply to the Library for borrowing and other privileges. All users may use any of the Library’s materials within the Library during any hours that the Library is regularly open.All persons who borrow materials from the UAHT Library are responsible for the return of those materials in the same condition in which they were originally borrowed, within the time period allotted by the library. Materials not returned, or those materials which have sustained damage while in the custody of a patron, will be subject to fines or replacement costs payable by the borrower.

General Circulation Guidelines: For purposes of circulation outside of the library, materials will include books and audio-visual materials not marked as Reference. Occasionally special permission may been given by the Library Director for a limited loan of Reference materials or periodicals.

  • The loan period for regular circulating books is 21 days and for audiovisual materials the loan period is three days. Materials borrowed within the last three semester weeks (fall, spring, or summer) may be subject to shorter loan periods as materials must be returned by semester’s end in order to fix library late fees or student record holds.
  • All patrons who wish to check out materials must be registered as borrowers in the Library’s OPAC.
  • All persons who borrow materials from the UAHT Library are responsible for the return of those materials in the same condition in which they were originally borrowed, within the time period allotted by the library. Materials not returned, or those materials which have sustained damage while in the custody of a patron, will be subject to fines or replacement costs payable by the borrower.
  • For purposes of circulation outside of the library, materials will include books and audio-visual materials not marked as Reference. Occasionally, special permission may been given by the Library Director for a limited loan of Reference materials or periodicals.
  • Materials borrowed within the last three semester weeks (fall, spring, or summer) may be subject to shorter loan periods as materials must be returned by semester’s end in order to fix library late fees or student record holds.
  • All records kept by the library for circulating materials are confidential. At no time is information regarding materials currently on loan to a patron given to anyone.
  • Community Members: A UAHT ID card is required to borrow library materials. Any Arkansas resident 16 years of age or older with ID containing both name and current address may be issued a UAHT ID card in UAHT Enrollment Management. Children under 16 may be issued a library card with the consent of a parent or guardian and their parent’s ID that contains name and current address. Under no circumstances may a guest patron borrow library resources without a current UAHT ID card.

Definition of materials categories: Items held by the library in any format may be used by any patron in the library during regular hours of operation. Because some Reserve materials require the use of equipment in the Library the assistance of library staff may be requested at the time of use.

Circulating materials include books or monographs which are not labeled as Reference (REF at head of call number) or are on Reserve for instructors. Many materials owned by the library, and classified as non-circulating will however be available to faculty for instructional purposes or other borrowers on a case by case basis.

Reconsideration of Library Materials: Resources held by the University of Arkansas Hope-Texarkana are acquired through the processes outlined in the Collection Development Policy and the Selection of Materials Policy elsewhere in this manual. In the event that an individual or a group finds reason to question the appropriateness of any item, or part of any item, for availability to the Library’s user population the following process will be used to determine the continued holdings status of the item in question.

The Request Process:

  1. The individual or group requesting reconsideration will fill out the Request for Reconsideration of Library Materials form as completely as possible. If the request is issued by an organization or group, any one person representing that group may fill out the form. A signature is required in order to proceed in the reconsideration process.
  2. The completed form may be turned in to any attending Library staff member. A photocopy of the request and any supporting documentation will be given to the requestor and the original documents will be given to the Library Director. Any extra photocopies of the request and/or documentation will be made by Library staff for the requesting party at no charge.
  3. A committee comprised of the Library Director, the Vice Chancellor for Academics, one faculty member and the Division Head of the department which is judged to have the most academic interest in the material in question, will review the Request for Reconsideration and any supporting documentation. Copies of all documentation will also be sent to the UAHT Chancellor. Review will include, but not be limited to, the following criteria:
    • The stated reason/s for requesting reconsideration.
    • Study of the material being challenged and relevance to the work as a whole.
    • Published reviews and opinions relating to the material.
    • The history of use of the item in question.
    • The anticipated shelf-life of the item in question.
    • Alternative access to the material (i.e. electronic, or other local holdings.)
  4. The committee of four will reach a decision in favor of or against the Request for Reconsideration of the material in question within fifteen (15) working days following dated indication of receipt by Library staff, and the UAHT Chancellor will approve or disapprove the decision. In the event of disapproval the committee will abide by the decision of the Chancellor.
  5. Upon notification of the committee’s or Chancellor’s decision the individual or group requesting reconsideration may, within ten (10) working days, notify the members of the College committee, or any member thereof, that the decision is judged unacceptable. A written appeal must be filed with the committee documenting the continuing reasons for objection. In the event of continued objection:
  6. The College committee will reconvene as a group with the Chancellor and a member of the UAHT Board of Visitors in attendance. The Request for Reconsideration and all supporting documentation will be reviewed along with documentation and discussion items from the initial committee review session/s. A final decision will be reached by this group and the Library holdings status of the material in question will reflect the ruling.

LIBRARY & INFORMATION LITERACY ORIENTATIONS are provided for:

  • UAHT courses.
  • Area high school classes 10th grade and above. No more than 14 students per session and there must be at least two adults with the group.
  • Groups not falling within the above parameters will be considered on an individual basis.
  • Arrangements for Library Orientations must be made at least one week in advance and receive approval from the Library Director.

eREADER DEVICE POLICIES:

  1. eReaders are available on loan to UAHT students, faculty and staff only.
  2. The patron must show his or her current, valid UAHT library card, current and valid AR driver’s license, and sign the eReader Borrowing Agreement in order to check out an eReader.
  3. eReaders will be available on a first-come, first-serve basis for three-week loan periods with no holds. It may be renewed if there is no one else waiting to borrow it.
  4. Use of the eReader is restricted to the content installed. Downloading any additional content or deleting the installed content is not permitted. The patron will be billed the cost of any additional content downloaded or deleted during his or her loan period.
  5. The eReader must be returned:
    • On its due date
    • To a UAHT Library employee at the Library’s Information Desk.
    • In the same operating condition as when it was borrowed, including all accessories (see list below).
    Complete Kindle Kit: $148
    Kindle eReader: $100
    Kindle Reading Case: $20
    Kindle Black Carrying Bag $8
    Kindle Wall Charger: $5
    Kindle USB Charger: $15

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  6. The patron agrees to return the eReader on time and in complete working condition. If the eReader is not returned on its due date:
    • a hold placed will be placed on the student’s/patron’s account preventing him or her from receiving grades or transcripts, registering for classes and/or from graduating.
    • the student’s/patron’s library borrowing privileges will be suspended.
  7. The patron is responsible for any damage done to the eReader while it is checked out to him or her. Do not attempt repairs, adjustments or alterations of any kind. The library reserves the right to charge fees for damage or loss of the eReader. Fees may also be charged for loss of eReader content or parts.

UAHT ID CARDS:

  • All UAHT students are required to have and carry their UAHT ID card with them when they are on campus.
  • On the Hope campus, ID cards are made in Enrollment Services. On the Texarkana campus, please see reception for ID cards.
  • No hats, non-prescription eye glasses, or other headgear will be worn in ID pictures.
  • UAHT ID cards are the required form of identification that is used on campus in the Business Office, Book Store, Library and otherwise.
  • It is the responsibility of each student to acquire a new ID card which is free, at the beginning of every fall semester or whenever they enroll for classes at UAHT.
  • Replacement ID cards cost $5.